In our big Betclic experience report, we come to the realization that this provider for online sports betting is quite difficult in Germany. In France, Betclic is the market leader. That it is still hooked in Germany, may be due to the fact that much is tried, but nothing is really implemented. The betting offer itself is lush, the area of the live betting then again less. The colorful layout remains taste.
In our Betclic test the offer of sports bettors with this offerer well. As with all other bookmakers, the focus is on football. At the time of our test, however, there was also a special bet for the Eurovision Song Contest 2013 in Sweden. So one tries to ensure, from time to time, for a change from pure sport. Apart from that, the very extensive offer has little surprise. All important sports are available. Here and there the French impact is striking. This gives customers a lot of handball bets as well as cycling bets. Rugby is also represented, which is not least due to the fact that the French play an important role in this sport. Classic British are not served at Betclic but. Most German players will be able to get over this. Thus, there are 8 of 10 points.
The bonus for new customers is the Betclic deposit bonus. Up to 150 euros can be added here for a new registration. In contrast to other betting companies, Betclic pays only 50 percent on the first deposit. For example, if a 100 Euro deposit is enough for other online bookmakers to earn a further € 100, the new customer must deposit € 300 at Betclic. For this, one is more generous in the terms of sales. The Qulaifying bet must have a minimum quota of 1.50 and set the amount of the bonus credit. The bonus amount must be played six times, with a minimum prize of 2.00 before it can be paid out. It is also not transferable to other offers like playing in the casino or the virtual poker table. 7 out of 10 points.
The so-called help center can not be reached via the top menu, but probably via a corresponding link in the footer area. But there, after our Betclic experiences, the first disillusionment occurs: the support is only via e-mail or with the help of a corresponding contact form, which provides an assistance with the most important questions and answers before the customer puts his concern in writing. For absolute beginners, the Layer help has liked us very much. Also the glossary, which is called Sportwörterbuch. There was a livechat once. At least the layer help closes it. Meanwhile, this service appears to have been discontinued. A telephone hotline also does not exist. The troubles are recognizable, But not consistently implemented. Therefore only 6 out of 10 points.
The possibilities to load money to your customer account are restricted. This Betclic experience we had to make unfortunately. Although the credit cards are accepted in addition to Visa and Mastercard also Diners Club, but all with appropriate fees. Painfully, we miss options such as instant transfer or giropay. As an alternative, Paypal is not available. A regular bank transfer works with Betclic, of course, but lasts. And so customers who do not have a credit card will only have Skrill / Moneybookers available as a payment system. Therefore, of us only 6 out of 10 possible points.
The seriousness on the German market helps the world champion of 1990, Thomas Berthold, the jumps, which could be won by Betclic as a testimonial. Much is to be learned about the safety standards on the website itself. But the company promises that all data will be "encrypted by the best technology". 9 out of 10 points.To stay in the sports language: The Betclic test has shown that this provider is only moving in the middle of the table as regards the odds offered. Mostly still in the upper midfield, but certainly not in the top group. In addition, we have experienced with Betclick experience that the odds sometimes very strongly fluctuate. In the end, combi- nets are rather average. The best odds are still reached in favorites.
With a down-to-the-minute stadium as a backdrop, Betclic invites all players and tries to create the right atmosphere right away. The layout is colorful, it is teeming with boxes here and collapsible menus there. The provider is difficult to focus on one area. Already on the homepage, the user is confronted with all sorts of things that can be interacted with. This all seems to be too restless and, above all, unclear, but still a matter of taste. We do not believe it. 6 out of 10 possible points.